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Terms & Conditions

Vees Wood Works

We hope you enjoy your shopping experience Vees Wood Works Store Front. It was created to make shopping for turned objects, bowls, vases, plates and various other wood projects more accessible, enjoyable and easy. The internet is allowing us to provide access to items that would otherwise be much more difficult to obtain and many times impossible to even know they exist. This store is a direct example of our wood working experiences in an attempt to make a living for ourselves and share the beauty of wooden products. We truly like what we do and we hope you will as well.

We have taken necessary steps to make this experience simply, quick, straight forward and secure. If you do not see something we should have, or have missed, please contact us.

Copyright (c) 2011 - All rights reserved.

PLEASE READ

PLEASE READ THE TERMS AND CONDITIONS BEFORE PURCHASING OR USING PRODUCTS OFFERED HERE.

By purchasing Items through this website you are accepting and agreeing to the terms and conditions of this site. If you unable to comply to these terms, please do not purchase items from the online store.


Shipping Costs

When you place an order with Vees Wood Works, shipping costs are calculated real-time based on your selected shipment method. The delivery dates will depend on the shipment method that you selected. You will receive an email order confirmation that will contain shipping charges in the order summary.

Note: Shipping rates for all items are destination and weight-based, and selected method of delivery.


Prices

All orders will contain a listing of the items you purchased as well as the price and any taxes incurred (Texas only). All prices are based on U.S. Dollars.

Note: We reserve the right to change prices without any prior notice. Some of the items we sell are affected by our suppliers, and in rare cases, prices may have changed without our knowledge.


Insurance

We ship all our products via FEDEX and UPS only and automatically include insurance to protect the products that you have purchased. The nominal costs for shipping these products insures you are satisfied with your delivery and receive the products in their original state. If you find any damaged items in your order, contact us immediately so that we can help resolve the issue as soon as possible.


Returns

Vees Wood Works has a 100% satisfaction guarantee.

  • Damaged Goods

If you received damaged items, please contact Vees Wood Works immediately.

Please contact us prior to returning any items. If you are contacting us via email only, please describe and indicate the problem clearly.


Security

We guarantee that every transaction you make at Vees Wood Works is secure. We utilize Secure Socket Layers technology for all transactions to ensure that the information you provide is kept safe and private. Your information kept 100% confidential and used exclusively for the purchases made on this site.


Placing Your Order

During the checkout process the order is submitted to Vees Wood Works when you click the final "Submit Order" button. Once the order is submitted it will be processed in a timely manner, usually within 24 hours. You will be notified of the progress of the order via email. In some situations a phone conversation or email may be necessary to complete the transaction, and generally depends on the Payment Options (below) that you selected.

Please make a copy of the invoice for your records as you deem necessary. If you have any questions about the order, please Your Order Invoice

We will send an Invoice to you at the billing address that you indicate on your Order when the products are shipped to you. The Invoice is your proof of purchase.

If you are paying by credit card, AXWare Systems will appear on your financial statements for your credit card statements. AXWare Systems is the parent company name of the business. Invoices however, will contain statements for Vees Wood Works.


Payment Options

The following describes the payment options for your AXWare Systems purchase. If you are still unsure about any aspects of the payment options, please do not hesitate to contact us.


Paying by Credit Card

Paying by Credit Card is easy, fast and secure. We use authorize.net as our Merchant Account provider. All our transactions are made via a secure server and your credit card and personal details are encrypted using the latest industry standards SSL (Secure Socket Layer) 128 Bit encryption technology before being sent over the internet. If you feel unsure about paying on-line using your credit card, then we recommend you select an alternate Payment method that suits your needs.


Payment Methods

We accept the following cards:

- VISA
- MasterCard
- Discover
- American Express


Payment Off-line via Credit Card

If you wish to pay using your credit card but prefer to make the payment over the phone, please select the Phone Ordering in the Payment Method section during the Check-Out process. In addition to to the payment process, we will receive an email invoice that contains all the pertinent information about your order.


Payment by Checks

AXWare Systems also accepts payment via checks. All checks require a clearing period and your order will not be shipped until the check has been cleared by the bank. This may add 3-5 days to your shipment date. To use the check payment method please select the "Phone Ordering" method and indicate your payment option in the comments field.

Please write your name and Order Id (displayed on Order Confirmation Screen) on the back of the check, or send a copy of your invoice to:

Vees Wood Works

8908 Pepper Rock Drive

Austin TX, 78717

(512)-238-1714

If you have any questions, please feel free to contact us using the Contact link at the bottom of the page.